ERP software is very much essential for an enterprise to automate its operations. Software companies were making a lot of money in developing the Enterprise resource planning software for the various companies. The small business ERP attempts to automate the entire operations and functions of an enterprise. Take for instance the customer relationship aspect, earlier without ERP software companies used to maintain separate client details and monitor them individually and any communication will be sent through postal mail after getting the approval of the key persons of the company which will take a minimum of two days but with the ERP software, the communication is made digital and the clients details are maintained digitally and the communication to the client occurs in seconds through the ERP software. 

The various functions of the small business ERP include converting the information to digital format, communicating to the clients, suppliers and the stakeholders of the company through the ERP software, reporting through this channel and monitoring the firm performance through the ERP software. The uses of the small business ERP are many and this software is mostly customized to the firm and is proprietary to the firm. These small businesses cannot afford to buy People soft or Oracle ERP and also it is not needed for small businesses as they will be having limited operations and departments and most of the software if purchased will be idle. Hence small firms search for small business ERP which are customized to suit the operations of the firm.

The small business ERP developers are software companies which understand the need and uses of the ERP to small firms and deploy software professionals to the client site and make them study the small firm operations for a particular period and then develop a small business ERP according to the needs identified for the small firm. Then the functional consultants implement the ERP software in the firm, provide training to the firm employees and clarify all their doubts and successfully implement the ERP software in the client place.

The limitations of the small business ERP is that most of the ERP implementation ends up as a failure in most of the cases and the small business even closes and hence care must be taken in the ERP implementation and the entire support of the employees and stake holders are essential for the successful implementation of the ERP in the small firm.